The truth is, medical equipment is expensive, and there’s no getting around that. And even if you manage to find gently-used medical spa equipment in good condition, you probably still need to shell out some cash for it – even if it’s current enough to benefit your practice. Because of this, you need to make sure it will last for as long as possible.
This means you need to practice proper maintenance and care for your spa equipment, especially for the ones you tend to use every day. Your equipment needs to work properly so you can offer your clients the best possible care. In case it breaks down, not only will you be left trying to figure out how to take care of your patients on the fly, but it will also make your practice look unreliable.
And even if you’ve already done everything – with proper maintenance and repair, you can’t always control any equipment failure. Your best bet will be to keep these pricy machines in good working condition and consistently take care of them. So, what do you need to do to keep your medical equipment in good working order?
Medical Spa Equipment Care Tips
It will cost a lot of money if you need to keep replacing your equipment tools. This is why you need to know how to take care of them. Below are some maintenance care tips to ensure your spa equipment will last longer:
How you maintain your medical equipment starts with how you treat it every day. That includes how you use it. For example, smacking your old TV tube may help improve the reception, but it’s definitely not a good way to make your sensitive equipment work faster or better. And if you keep doing it, the less likely it is going to last longer.
You’re probably not going to smack or hit your medical spa equipment, but if you’re using it incorrectly, you might as well. As the owner, your mantra should be “use only as directed”. With most medical equipment, you will have a lot of in-depth instruction to peruse. If you’re still unsure about how to properly use it, don’t hesitate to take your time to call customer service, especially if you have questions.
If you’re using your equipment in a way that isn’t recommended, you’re not only risking harming the equipment itself (and possibly your clients), but you’re also opening yourself up to liability. In short, you must always practice proper usage.
Follow the manufacturer guidelines
Manufacturers are responsible for providing not just the instructions related to how to use the equipment properly, but also the instructions on how to maintain it. It’s always best to follow the manufacturer guidelines concerning the equipment maintenance, whether you’re running regular diagnostics and updates to software and firmware or hiring professional technicians for regular maintenance and inspection.
This not only gives you the best opportunity for you to ensure longevity and proper function, but it also helps you avoid potentially costly delays in case your equipment stops working.
There are probably a lot of maintenance and repair tasks for which your employees aren’t qualified to do. However, you may find that your office personnel, in-house support services, or even you can handle some of the basic repair and maintenance tasks.
This doesn’t only give you some measure of immediate response (in case your equipment breaks or stops working) which reduces downtime, but it also helps you reduce the costs associated with ongoing spa equipment maintenance costs.
You only need to know what you and your employees or support staff can handle so that you will know when it is necessary to call for professional assistance.
Hire qualified technical support
At the very least, you should always see to it that your spa equipment tools are serviced regularly by qualified technicians. Just like you taking your car to the mechanic every three months or every three thousand miles, or hiring an HVAC technician to inspect, clean, and maintain your home HVAC system yearly, you should always bring in the pros to help you maintain your medical spa equipment regularly.
You also have the option to go for service contracts. For example, you can use OEM or Original Equipment Manufacturer technicians. These professionals are more likely to be the most expensive, but on the bright side, they’re the most qualified to maintain and repair your equipment.
You may also choose to hire third-party vendors. The good thing about this option is that you’re most likely to pay a little less, and the specialists can service not just one brand or category, but a variety of equipment tools! But then, a potential drawback is that this vendor could either be a jack of all trades and a master of none.
Your last option is to go for remote assistance. This is the best option right now since we’re under a global pandemic. If you have an issue that needs immediate attention, you can easily contact customer support. A specialist will be able to talk to you through the necessary repairs or even access tools that need an internet connection so you can diagnose and fix the problems.
Understand equipment warranties
We can never control when equipment problems occur. Even if you’ve already done your part with proper usage, care, and maintenance, your equipment may still stop working. Because of this, you need to know what your warranty covers. If your equipment breaks or stops working, you need to know how your warranty works so that you can at least receive compensation of some sort. Usually, failure to complete the recommended maintenance can voice your warranty. It’s important that you read it as soon as you purchase your equipment.
These are the things you can do to ensure that your medical spa equipment will last longer. If your equipment tools are in good working order, you’ll be able to service more clients without any problem. It’s a win-win for you and for your clients!